Contact Us
Customer Satisfaction is Our Priority:
At Pak Watan Dried Fruits Ltd, we value our customers' feedback, queries, and concerns. Your satisfaction is of utmost importance to us, and we are committed to providing excellent customer service. If you have any complaints, questions, or need assistance with your purchase, we are here to listen and help.
Get in Touch:
You can reach us through various channels, and we assure you that your communication will be handled promptly and professionally.
1. Customer Support Email:
For general inquiries, complaints, or product-related questions, you can send an email to our dedicated customer support team at info@pakwatandriedfrutis.com. We strive to respond to all emails within 5 business days, excluding weekends and holidays.
2. Customer Support Hotline:
If you prefer speaking to someone directly, our customer support hotline is available during business hours Monday to Friday 10:00 AM till 10:00 PM. You can reach us at +447306066600, and one of our friendly representatives will be glad to assist you.
3. Online Contact Form:
We have a convenient online contact form on our website that you can fill out with your name, email address, and message. This form allows you to detail your query or complaint, and we will get back to you via email as soon as possible.
Handling Complaints:
We take complaints very seriously, and our aim is to resolve any issues you might have efficiently and fairly. When contacting us with a complaint, please provide as much relevant information as possible, such as your order number, product details, and a clear description of the problem. This will help us to investigate the matter thoroughly and offer a suitable solution.
Our Commitment:
At Pak Watan Dried Fruits Ltd, we are committed to ensuring that every customer has a positive experience. We treat all queries and complaints with empathy and respect, and we will do our best to address your concerns in a timely manner.
Feedback is Welcome:
We also welcome your feedback, whether it's a suggestion for improvement or a compliment for our service. Your feedback helps us grow and better serve you in the future.
Connect with Us on Social Media:
Stay updated with the latest news, offers, and announcements by following us on social media platforms like Tiktok and Facebook. Feel free to send us a direct message, and we'll be happy to engage with you.
Thank you for choosing Pak Watan Dried Fruits Ltd. We truly value your trust and look forward to assisting you in any way we can.
Best regards,
The Pak Watan Dried Fruits Ltd Team