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Return and Refund Policy for Pak Watan Dried Foods Ltd

Effective Date: 20 July 2023

Thank you for choosing Pak Watan Dried Foods Ltd. We are committed to providing you with high-quality products and excellent customer service. Please review our Return and Refund Policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.

1. Returns and Exchanges: 1.1. We accept returns and exchanges within 14 days from the date of delivery for damaged or defective products. 1.2. To initiate a return or exchange, please contact our Customer Service team at info@pakwatandriedfruits.com with your order number, a description of the issue, and supporting photographs. 1.3. Returned products must be unused, unopened, and in their original packaging. We reserve the right to refuse returns that do not meet these criteria. 1.4. If a return is approved, we will provide you with instructions for returning the product. You will be responsible for any return shipping costs unless the return is due to our error.

2. Refunds: 2.1. Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. 2.2. If your refund is approved, it will be processed using the original payment method within 5 business days. 2.3. Refunds will be issued for the cost of the product and applicable taxes. Shipping costs are non-refundable. 2.4. In cases of approved returns due to our error, we will cover the cost of return shipping.

3. Cancellations: 3.1. Orders can be canceled within 12 hours of placement. To cancel an order, please contact our Customer Service team as soon as possible. 3.2. If your order has already been shipped, you may follow our return and refund process outlined above.

4. Damaged or Defective Products: 4.1. If you receive a damaged or defective product, please contact our Customer Service team within [number] days of delivery. We may request photographic evidence of the damage. 4.2. We will arrange for a replacement or refund for damaged or defective products, as per our discretion.

5. Non-Returnable Items: 5.1. Perishable or consumable items, including but not limited to food products, are non-returnable for safety and hygiene reasons. 5.2. Customized or personalized items cannot be returned unless they are damaged or defective.

6. Contact Information: If you have any questions or concerns regarding our Return and Refund Policy, please contact our Customer Service team at [customer service email] or [customer service phone number].

Please retain a copy of this policy for your records. Pak Watan Dried Foods Ltd reserves the right to update or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically.

By making a purchase with Pak Watan Dried Foods Ltd, you acknowledge and agree to the terms and conditions outlined in this Return and Refund Policy.

 Pak Watan Dried Foods Ltd - 47L Cheetham Hill Manchester M8 8NN -